Terms & Conditions
Payment
-Online-
1. PayPal - Accept Visa, Mastercard, American Express,. For details, please go to PayPal official website)
2. Credit Card - Accept Visa, Mastercard, American Express)
-Offline-
1. AliPay
2. FPS
4. MPay
5. PayMe
Change/Cancel Order
Once the order is completed, items can not be changed or cancel order.
Change/Refund
If there are any incorrect / mistaken products to your order, please notice us within 7 days after the products are delivered. We will collect and redeliver your item along to your order.
We do not accept any other reasons of refund. Hong Kong Music Center reserve rights for the final decision.
Delivery
We deliver orders via Hong Kong Post and SF Express. For details, please refer to Shipping Details.
Shipping Fee
Macau district: $30MOP. Free shipping will be offered when purchasing $300MOP or above.
Hong Kong district: $30HKD. Free shipping will be offered when purchasing $300HKD or above.
For details, please refer to Shipping Details.
Tracking
Customers will receive email / message for the package tracking number after the package has delivered.
Lost
Shipping address and contact details will follow the information filled by customer in the orders. We shall not take any legal responsibility and compensate if the undelivered / lost package is due to mistake information.
Customers need to pay the extra fee if customer want to redeliver the products. So please do check the information carefully during checkout.
Please do contact us if there is any problem or question.